Vermont Statutes · § 5146 — Restoration of service

If service has been disconnected or interrupted, the municipality shall within 24 hours restore service upon the customer’s request when the cause for disconnection of service has been removed or when an agreement has been reached between the ratepayer and the municipality regarding the dispute that led to the disconnection or when directed to do so by the selectboard. Restoration of service, to the extent feasible, shall be done so as to avoid charging ratepayers for overtime wages and other abnormal expenses. No collection or reconnection fees may be charged for disconnections or interruptions of service made for reasons of health or safety of the ratepayer or of the general public.