Privacy Policy

1. Information We Collect

To provide, maintain, and improve the Service, we collect information in the following categories:

Account Information

Information you provide when creating or managing an account, including your name, email address, organization, billing information (if applicable), and other profile details.

Usage Information

Information generated through your use of the Service, including pages viewed, features accessed, searches performed, queries submitted, timestamps, session activity, IP address, browser type, operating system, device identifiers, and related technical information.

User Content

Any content you submit, upload, transmit, or otherwise provide through the Service, including legal documents, contracts, case materials, prompts, questions, notes, communications, and other materials ("User Content").

Cookies and Similar Technologies

We use cookies, local storage, analytics technologies, and similar tools to operate the Service, authenticate users, remember preferences, improve functionality, analyze usage patterns, and enhance security. Additional information is available in our Cookie Policy. You may control certain cookie settings through your browser; however, disabling cookies may affect the availability or functionality of certain features.

2. How We Use Your Information

We use collected information to:

• Provide, operate, maintain, support, and improve the Service;
• Process and respond to your requests, queries, and submissions;
• Train, evaluate, monitor, and improve our systems, models, features, and user experience, except where prohibited by applicable law or contractual commitments;
• Personalize your experience, including retaining preferences, settings, and prior interactions;
• Communicate with you regarding account matters, technical notices, security alerts, updates, new features, and service-related announcements;
• Detect, investigate, prevent, and address fraud, abuse, security incidents, unauthorized access, and violations of our Terms;
• Comply with legal obligations and enforce our rights, agreements, and policies;
• Conduct analytics, research, testing, auditing, and business operations.

We process personal information where necessary to perform our contractual obligations, pursue legitimate business interests, comply with legal requirements, or with your consent where required by applicable law.

We may also create and use aggregated, anonymized, or de-identified information that cannot reasonably be used to identify an individual for analytics, research, product development, benchmarking, and other lawful business purposes.

3. Disclosure of Information

We do not sell your personal information.

We may disclose information in the following circumstances:

Service Providers

To trusted third-party vendors, contractors, cloud infrastructure providers, AI service providers, analytics providers, payment processors, and other service providers who perform services on our behalf and are contractually obligated to protect the information they receive.

Legal Compliance and Protection

When required by law, regulation, subpoena, court order, governmental request, or legal process, or when we reasonably believe disclosure is necessary to:

• Comply with applicable law;
• Protect the rights, property, safety, or security of the Service, our users, or others;
• Investigate or prevent fraud, abuse, security incidents, or illegal activity;
• Enforce our Terms of Service or other agreements.

Business Transactions

In connection with a merger, acquisition, financing, due diligence process, restructuring, bankruptcy, asset sale, or other corporate transaction, information may be transferred as part of the transaction. Where required by law, we will provide notice of such transfer.

With Your Direction

We may disclose information when you request, authorize, or direct us to do so.

4. Data Retention

We retain personal information for as long as reasonably necessary to provide the Service, fulfill the purposes described in this Policy, comply with legal obligations, resolve disputes, enforce agreements, and protect our legitimate business interests.

We may retain anonymized, aggregated, or de-identified information indefinitely.

5. AI Processing Disclaimer

The Service utilizes artificial intelligence and machine learning technologies to assist users in reviewing, analyzing, organizing, summarizing, and generating legal-related content.

Users acknowledge that AI-generated outputs may contain inaccuracies, omissions, or errors and should not be relied upon as legal advice. Users remain solely responsible for reviewing, verifying, and evaluating all outputs before relying upon or acting on them.

The Service does not create an attorney-client relationship, provide legal representation, or constitute the practice of law.

6. Your Rights and Choices

Subject to applicable law, you may have the following rights regarding your personal information:

Access

You may request confirmation of whether we process your personal information and obtain a copy of the personal information we maintain about you.

Portability

Where applicable, you may request that we provide certain personal information in a structured, commonly used, and machine-readable format.

Correction

You may request correction of inaccurate or incomplete personal information that we maintain about you.

Deletion

You may request deletion of your account and personal information, subject to certain legal, contractual, security, fraud-prevention, recordkeeping, or regulatory retention requirements.

Marketing Communications

You may opt out of receiving marketing communications at any time by following the unsubscribe instructions included in such communications or by contacting us directly. Opting out of marketing communications will not affect our ability to send you transactional, administrative, security-related, or account-related communications.

To exercise any of these rights, please contact us at support@jurisio.ai.

We may request information necessary to verify your identity before processing a request. We will respond within the timeframe required by applicable law and, where no specific legal requirement applies, within thirty (30) days of receiving a verified request.

7. Data Retention and Security

Data Retention

Retention periods may vary by product, account type, workspace, plan, data type, user settings, legal requirement, and applicable written agreement. We retain personal information for as long as reasonably necessary to:

• Provide and maintain the Service;
• Fulfill our contractual obligations;
• Comply with legal, tax, accounting, and regulatory requirements;
• Resolve disputes and enforce our agreements;
• Protect against fraud, abuse, security threats, and unauthorized activity.

Product-specific retention terms may be described in the applicable privacy addendum, workspace settings, order form, data processing addendum, business associate agreement, security documentation, or other written agreement.

Following account deletion requests, certain information may be retained where required by law or reasonably necessary for legitimate business purposes, including backups, logs, fraud-prevention records, audit records, legal records, and records needed to administer or enforce agreements.

Data Security

We implement commercially reasonable technical, administrative, and organizational safeguards designed to protect personal information against unauthorized access, use, disclosure, alteration, or destruction. The specific safeguards may vary by product, account type, workspace, plan, data type, and applicable written agreement.

Depending on the product or agreement, safeguards may include:

• Encryption of data in transit and at rest;
• Role-based access controls and authentication measures;
• Security monitoring and logging;
• Regular vulnerability assessments and security reviews;
• Vendor and infrastructure security management practices.

Counsel-level security, HIPAA, business associate, SOC 2, regulated-data, and privileged-material commitments apply only where stated in the applicable product addendum, order form, data processing addendum, business associate agreement, security documentation, or other written agreement. Draft and Scholar are not provided with Counsel-level security commitments unless a separate written agreement expressly says otherwise.

In the event of a security incident affecting personal information, we will provide notifications as required by applicable law.

8. Changes to This Privacy Policy

We may modify this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, technologies, or Service offerings.

If we make material changes to this Privacy Policy, we will provide notice through the Service, by email, or through other reasonable means at least thirty (30) days before the revised policy becomes effective, unless a shorter period is required by law.

Non-material changes, including clarifications, corrections, formatting updates, or administrative modifications, may become effective immediately upon posting.

Your continued use of the Service after the effective date of a revised Privacy Policy constitutes acknowledgment of the updated policy. If you do not agree with the revised Privacy Policy, you must discontinue use of the Service and may request account deletion before the changes take effect.

The "Last Updated" date displayed at the top of this Privacy Policy indicates the date of the most recent revision.

9. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

support@jurisio.ai

We will make reasonable efforts to respond to inquiries in a timely manner.